Shipping & Returns

POSTAGE CHARGES  - AUSTRALIA

PLEASE NOTE - Pick up is no longer available.  All orders will be sent in the mail.

We ship your order via courier with tracking included.

 Service Cost Delivery Time
Extra Small Parcel Post - Up to 300g $7.50 4 - 12 days
Small Parcel Post - Up to 500g $11.00 4 - 12 days
Medium Parcel Post - Up to 1kgs $12.00 4 - 12 days
Large Parcel Post - Up to 3kgs $15.00 4 - 12 days
Extra Large Parcel Post - Up to 5kgs $20.00 4 - 12 days
Medium Package - Up to 10kgs $25.00 4 - 12 days
Heavy Package - Up to 22kgs $35.00 4 - 12 days

 

POSTAGE CHARGES  - INTERNATIONAL

We currently ship to Canada/United States & United Kingdom via Australia Post Standard International Shipping, with tracking included. 

Please note that any customs and duties taxes which may be incurred are not the responsibility of Bella's Luxury Home Decor and we are not aware of what they may amount to. Make sure you contact your local customs office to find out more if you have any concerns.

 Service Cost Delivery Time
Small Satchel - Up to 500g $30.00 1 - 3 weeks
Medium Satchel - Up to 1kgs $52.00 1 - 3 weeks
Large Satchel - Up to 2kgs $68.00 1 - 3 weeks
Box - Up to 5kgs $95.00 1 - 3 weeks

 

RETURNS

We do not provide a refund or replacement if you change your mind. If you have any questions about any of our products please contact us prior to completing your purchase.

If you purchased an item online, and it is damaged or faulty we will provide an exchange (postage costs to be paid by customer), refund or credit note as long as the following conditions are met:

  • The return is requested within 10 days from the date the items are delivered and photographic evidence is provided as to the damaged or faulty nature of the item
  • The item is to be returned to Bella's Luxury Home Decor (return postage cost to be paid by the customer)
  • Proof of purchase is included with the return
  • The item was not been damaged due to the actions and/or misuse of the customer

 Please email sara@bellasluxuryhomedecor.com to request a return.